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CITY SERVICES

For emergencies only, call 911

For non-emergencies, call 311

Visitor Information
Baltimore Area Visitors Center
410-837-4636

Public Safety:

Baltimore Police website:
http://www.baltimorepolice.org/

Northwestern Police District:
5271 Reisterstown Road
Baltimore, Maryland 21215
Main Number: 410-396-2466
Fax Number: 410-396-2176
Detectives: 410-396-2466
Community Relations: 410-351-0019

To report illegal drug activity: 410-685-DRUG

To report crimes in progress,
fire, or ambulance service: Call 911

To report crimes not-in-progress: Call 311

To learn how to prevent fires in your home: 410-396-5752

To obtain smoke detectors, visit your nearest Fire station

Sanitation:

Sanitation Police: Call 311

Health inspections: Call 311

Trash pick up complaints: Call 311

To report illegal flyers on residential property: Call 311

Assistance with community clean-ups: 410-396-4511

Bulk Trash pick up: Call 311

To have graffiti removed from public areas: Call 311

Recycling questions: 410-396-5916

Recycling website:
http://www.ci.baltimore.md.us/government/dpw/recycle.html

Maryland Transport Administration (MTA):
For individual Bus routes and schedule information,
call the MTA Information line at 410-539-5000 or 1-866-RIDE-MTA

Baltimore Buses, Light Rail, or Metro Subway

One-way fare $1.60, or 1 token (MTA will continue to accept tokens until conversion to new fare boxes)
Day Passes, which entitle you to unlimited rides on Baltimore area Buses, Light Rail, or Metro Subway are $3.50
Weekly Passes for Baltimore area Buses, Light Rail, or Metro Subway are $16.50
Monthly Passes (Regular) for Baltimore area Buses, Light Rail, or Metro Subway are $64.00
Senior/Disability (MTA Photo ID Required) Full Fare one way $.55
Senior/Disability Day Pass $1.20
Monthly Senior/Disability Pass is $16.50.
Monthly College Pass $39.00 (For students enrolled at particpating schools only. Passes are only sold on-site at participating schools. Certain rules apply.)
Paratransit Ticket Book - 20 Tickets for $37.00. Paratransit Ticket Books may be purchased at the Lobby Transit Store located at 6 St. Paul Street, Baltimore MD 21202
Paratransit (Full Fare $1.85) (Book of 20 - $37.00)
School Program (Students in participating schools) Full Fare one way $1.10
Up to two children under the age of six may ride free with each person paying the full fare. Children age 6 and above (except those in the School Program) pay full fare.

Regular Fares apply to Metro Subway, Light Rail, and Bus Routes 1 through 91 plus M-1 through M-17.

Shuttle Fares apply to Hampden and Mondawmin Metro Shuttle Bug routes.

Express Fares apply to Bus Routes 103, 104, 105, 120, 150, and 160 and Express Trips operated on Regular Routes.

Routes and Maps:
http://www.mtamaryland.com/services/bus/routes/bus/

Metro Subway:
http://www.mtamaryland.com/services/subway/

Light Rail:
http://www.mtamaryland.com/services/lightrail/

Buses:
http://www.mtamaryland.com/services/bus/

Maryland State Transportation:
http://www.mtamaryland.com/resources/transitlinks/mdstatetransportation/index.cfm

Street Repairs and Services (DPW):

Call 311 for the following problems:

Alley & roadways problems
Sidewalk problems
To report potholes
To request snow plowing, salting, or salt boxes
To report street lighting problems

Utilities:

To report water and sewer problems (24hr): Call 311

To request energy assistance: 410-396-5555

To obtain information about winterizations: 410-396-6046

Permits:

Historic Rehab Permits CHAP
(Commission for Historic & Architectural Preservation): 410-396-4866

To obtain Building Permits: 410-396-3360

To inquire about Residential Parking Permits: 443-573-2800 To obtain a permit to use public parks for events 410-396-7946

To know when and how to get permits or to check whether work going on has a permit
Click here: http://www.baltimorehousing.org/index/permits.asp

Baltimore CitiStat Reports:

http://www.baltimorecity.gov/news/citistat/reports.html

More City Services can be found here:

http://www.baltimorecity.gov/services/index.html